Support Services | CafeHub

Support Services / Equipment care

Happy machines. Happier mornings.

Great coffee starts long before the first order. Keep your espresso machines, grinders and water systems in good shape with scheduled care that actually makes it onto the calendar.

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Ottawa ↔ Gatineau

A little care goes a long way.

Espresso machine care

Group head cleaning, gasket and screen assessment, pressure and temperature checks, and a steam system review.

Grinders, dialled in.

Dial-in calibration, burr condition checks and grind consistency tuning. Because your coffee deserves a fair shot.

Better water. Better foundations.

Filtration inspection, remaining capacity review and upgrade recommendations when needed.

Maintenance that actually happens.

Pre-booked visits and predictable maintenance cycles, with priority scheduling for service clients. Clear recommendations and no unnecessary replacements.

  • Fewer breakdowns and less last-minute panic.
  • Better equipment performance and better tasting coffee.
  • Preventative care to help manage long-term repair costs.

SERVICE VISIT

$120

Per visit, including 20 km per service call.

Additional distance: $0.75/km, based on total trip length. Parts are billed as required. Labour is billed only when needed, at your plan’s preferred hourly rate.

Find your service rhythm.

Service visit fees and parts apply separately. More frequent care brings a lower hourly labour rate.

Café Essentials

Annual Care

1 visit per year

$95/h

Per hour when additional labour is needed

Best for lower-volume locations.

Ask about this plan

Café Care+

Twice-Yearly Care

2 visits per year

$90/h

Per hour when additional labour is needed

A steady rhythm for cafés that want consistency.

Ask about this plan

Café Performance

Quarterly Care

4 visits per year

$85/h

Per hour when additional labour is needed

More frequent care for busy equipment, all year long.

Ask about this plan

Let’s keep your café humming.

Tell us about your equipment and location. We limit onboarding to maintain reliable scheduling for every service client.

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